Server StandardService Plan
Server EnterpriseService Plan
At Cerium, we offer a wide range of Information Technology services and solutions to meet all of your Small Business needs. Like you, we are small business owners and understand how challenging it can be to do it all by yourself.
We specialize in providing affordable IT support for small to medium-sized businesses in the Washington DC Metropolitan area. We provide a wide and varied range of options that make it possible to customize an option that meets your needs and budget. Our dependable staff, whom have several decades of experience working with and supporting the Department of Defense, can evaluate your business process and provide practical IT solutions. We specialize in affordable Maintenance plans that help keep your data secure and your equipment running smoothly.
Our core business is general IT support services, including network design, server and desktop administration and telecommunications services. We also provide support with IT procurement projects via consultation, guidance, and full planning and implementation support.
Our support options are flexible to meet any variety of needs and budgets, including:
- Monthly support subscriptions, including an initial complimentary assessment of your current environment and optimization recommendations.
The ongoing activities of the support plan include server and workstation maintenance/patching, backup maintenance, ensuring anti-virus solutions are up to date, reviewing server and backup log files regularly, and actively providing user and desktop support in person and over the phone.
- Pay-by-the-hour support for occasional or unexpected IT issues.
Sometimes the unexpected can happen. When it happens to your computer, Cerium is here to help -- no suppport contract needed. Just sens us an e-mail, or call us directly and we will be happy to help and solve any of your problems.
- Project-based or ongoing IT consulting services.
Cerium staff are trained in a wide range of IT products and solutions. Our experienced staff will help you ensure your next IT project or procurement is a success. We provide consulting support on an hourly basis, and provide discounted fees for long-term support.
We provide full or partial IT solution implementation services. After your initial consultation, Cerium is available to help with the installation and management of your IT solutions.
- Computer Support
- Maintenance Plans
- Backup and Disaster Recovery Solutions
- Virus and Malware Removal
- Server Administration
- Deskside Support
- Remote Access Solutions
- Smart Phone Support
- Networking Services